Last updated: November 19, 2025
This website is operated by Olivia Mae. Throughout the site, the terms “we”, “us”, and “our” refer to Olivia Mae. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not access or use the website.
We reserve the right to update or modify these Terms at any time. Your continued use of the website after changes constitutes acceptance.
Our store is hosted by Shopify Inc., who provide the e-commerce platform enabling us to sell our products and services.
You confirm that you are of legal age in your jurisdiction or have parental consent.
You may not use our products for unlawful purposes, violate laws, or transmit harmful code.
Any violations may result in termination of services.
We reserve the right to refuse service at any time.
Content may be transferred unencrypted over networks.
You may not reproduce or exploit any portion of the service without written permission.
Headings in this document are for convenience only.
We do not guarantee the completeness, accuracy, or timeliness of information on this site.
Use of site content is at your own risk.
We may modify content at any time without obligation to update it.
Prices for our products may change without notice.
We may modify or discontinue services without liability.
Certain products may be available only online and in limited quantities.
We strive for accuracy in product display but cannot guarantee screen colour accuracy.
We may limit or discontinue products at any time.
For details on returns, refer to our Refund Policy.
We may refuse or limit orders, including multiple purchases by the same customer or address.
You agree to provide accurate and complete billing information and keep it updated.
We may provide access to third-party tools “as is” without warranties.
Use is at your own discretion and subject to third-party terms.
We are not responsible for third-party websites linked from our site.
Use them at your own risk and review their respective policies.
You agree that any content you submit may be used by us without restriction.
You may not submit unlawful, harmful, defamatory, or misleading content.
You are solely responsible for your submissions.
Your personal information is governed by our Privacy Policy.
We reserve the right to correct any errors, inaccuracies, or omissions without prior notice, including after an order is placed.
You may not use the site or its content for:
Illegal or abusive purposes
Infringing upon intellectual property rights
Uploading malicious code
Collecting personal data without consent
Disrupting security or functionality
Violations may result in termination of access.
Products and services are provided “as is” without warranties.
Olivia Mae is not liable for:
Direct or indirect damages
Loss of data, profits, or savings
Issues arising from use of the service
Liability is limited to the maximum extent permitted by law.
You agree to indemnify and hold harmless Olivia Mae, its team, and affiliates from any claims arising from your breach of these Terms or misuse of the service.
If any part of these Terms is deemed unenforceable, the remaining provisions remain in effect.
Both parties may terminate this agreement at any time.
Any obligations incurred before termination remain enforceable.
These Terms, along with policies referenced herein, constitute the entire agreement between you and Olivia Mae.
These Terms are governed by the laws of The Netherlands.
You can view the latest version of these Terms on this page.
We may update them at any time, and continued use constitutes acceptance.
Email: customerservice@oliviamae.co.uk
Support Hours:
Mon–Fri: 09:00–17:00 (UK Time)
Sat–Sun: 11:00–16:00 (UK Time)