Last updated: August 24, 2025
This Privacy Policy describes how Sophie&Claire (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.sophieandclaire.co.uk (the “Site”) or otherwise communicate with us (collectively, the “Services”). “You” and “your” refers to any user of our Services.
By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Last updated” date.
Personal Information You Provide
Name, address, phone number, email
Order and payment information
Account login details
Any messages or support enquiries
Automatically Collected Data
Usage data (pages viewed, clicks)
Device/browser information
IP address
Cookies and similar technologies (see Shopify’s Cookie Policy)
Third-Party Sources
We may receive data from:
Shopify
Payment processors
Marketing partners
Analytics or advertising tools
To process and fulfil your orders
For account creation and management
Customer service and communication
Marketing and promotional content (where permitted)
Detecting fraud and securing our services
Service improvement and personalisation
We may share your information with:
Service providers (e.g., Shopify, payment processors)
Marketing and business partners
Affiliates and group companies
Legal authorities if required
In business transfers such as mergers or sales
We do not sell your personal data or share sensitive data without your consent.
We use cookies to:
Operate and improve the Site
Remember your preferences
Analyse user behaviour
Serve personalised ads
You can manage or disable cookies in your browser settings.
Our services are not intended for children. We do not knowingly collect personal data from anyone under 16.
While no system is 100% secure, we take appropriate measures to protect your data. We retain personal data only as long as necessary for legitimate purposes.
Depending on your location, you may have the right to:
Access or correct your data
Delete your personal information
Withdraw consent
Request data portability
Limit or object to processing
Manage email preferences via the unsubscribe link
To exercise your rights, please email us at privacy@sophieandclaire.co.uk.
If you are unhappy with how we handle your data, please contact us at the details below. You may also contact your local data authority.
We may process your information outside your country, including in the UK, EU, or United States, using legal safeguards such as Standard Contractual Clauses.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 privacy@sophieandclaire.co.uk
Sophie&Claire